Shipping Policy

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Shipping Policy

At Uphaar Gifting, we are committed to delivering your orders in a timely, secure, and transparent manner. This Shipping Policy outlines how we handle the shipment and delivery of your purchases.  

1. Shipping Regions

1.1 We currently ship across India. 1.2 Please note that remote or rural areas may have limited courier options or slightly longer delivery timelines.  

2. Shipping Costs

2.1 Shipping charges are calculated at checkout based on:

• The total weight and dimensions of your order
• The delivery location

2.2 Any applicable taxes or handling fees are included in the final shipping cost shown at checkout.  

3. Order Processing Time

3.1 Orders are typically processed within 1–3 business days after successful payment confirmation. 3.2 Orders placed on weekends or public holidays will be processed on the following working day.  

4. Estimated Delivery Time

4.1 Delivery timelines may vary by location:

• Metro Cities: 3–5 business days
• Other Locations: 5–10 business days

4.2 These are estimated timelines. Delays may occur due to external factors such as:

• Weather conditions
• Courier-related issues
• Public holidays or local disruptions

 

5. Order Tracking

5.1 Once your order is dispatched, you will receive a shipping confirmation email or WhatsApp message containing:

• Tracking number
• Courier name and link

5.2 You can use the tracking link to monitor your shipment status in real-time.  

6. Failed Deliveries

6.1 If delivery fails due to incorrect address details or the recipient being unavailable:

• The courier may attempt redelivery
• Additional shipping charges may apply for re-dispatch

6.2 If the package is returned to us, we will contact you to verify the address and arrange re-shipment.  

7. Damaged or Missing Items

7.1 If your order arrives damaged or incomplete, please:

• Notify our support team within 24 hours of receiving the delivery
• Provide clear photos of the damaged packaging or missing items

7.2 We will resolve the issue promptly, either via a replacement or refund, as per our Return & Refund Policy.  

8. International Shipping

8.1 We currently do not offer international shipping. 8.2 For future updates, please check back on our website or follow our social media channels.  

9. Contact Us

If you have any questions about shipping, feel free to reach out:
📧 Email: yamini.uphaar@gmail.com
📞 Phone: +91 72319 87627
📍 Address: The Paradise, 242, Alok School Road, opp. Agarwal Dharmshala, Sector 11, Hiran Magri, Udaipur, Rajasthan 313001